Cookie Policy

1. Introduction

This Cookie Policy explains how Nettly ("we", "our", or "us") uses cookies and similar tracking technologies when you visit our website and use our payroll management platform (the "Service").

By using the Service, you consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help the website remember information about your visit, such as your preferences and login status.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the Service to function properly. They enable core functionality such as security, authentication, and session management.

3.2 Performance and Analytics Cookies

These cookies collect information about how you use the Service, such as which pages you visit and any errors you encounter. This helps us improve the Service.

Examples: Google Analytics, error tracking

3.3 Functional Cookies

These cookies remember your preferences and choices to provide enhanced, personalized features.

Examples: Language preferences, dashboard layout preferences

4. Third-Party Cookies

We may use third-party services that set their own cookies:

• PayFast: Our payment processor uses cookies to process payments securely
• Analytics Providers: We may use analytics tools to understand user behavior
• Support Tools: If we implement live chat or support systems, they may use cookies

These third parties have their own cookie policies that govern their use of cookies.

5. How We Use Cookies

We use cookies for the following purposes:

• Authentication: To keep you logged in and verify your identity
• Security: To detect and prevent fraud and unauthorized access
• Preferences: To remember your settings and preferences
• Analytics: To understand how users interact with the Service
• Performance: To monitor Service performance and identify issues

6. Managing Cookies

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View what cookies are stored
• Delete existing cookies
• Block cookies from being set
• Set preferences for specific websites

6.2 Browser-Specific Instructions

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Privacy, search, and services → Cookies and site permissions

6.3 Impact of Blocking Cookies

7. Other Tracking Technologies

7.1 Local Storage

We use browser local storage to store non-sensitive data such as user preferences and UI state. This data persists even after you close your browser.

7.2 Session Storage

We use session storage for temporary data that is deleted when you close your browser tab.

7.3 Web Beacons and Pixels

We may use web beacons (also called "pixels" or "clear GIFs") in emails to track whether emails are opened and links are clicked.

8. Do Not Track (DNT)

Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no industry standard for DNT, and our Service does not respond to DNT signals.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

10. Contact Us

11. Related Policies